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Your domain might be quietly broken

DNS misconfigurations, broken email deliverability, and domain issues often go unnoticed for years — costing businesses traffic, credibility, and emails that silently land in spam.

A Real Example

This happens more than businesses realize

A common pattern we find during audits.

The Problem

www.yourcompany.com works. yourcompany.com doesn't.

A business sets up their website years ago. The www version works fine, gets shared everywhere — business cards, social media, email signatures. But the root domain — just “yourcompany.com” without the www — points to a parked page, or nothing at all.

Anyone who types the domain naturally, without www, lands on a broken or default page. Search engines may also treat the two as separate sites, splitting your SEO authority. Nobody notices, because nobody tests it that way.

The Fix

A correct redirect, configured once

We configure a proper redirect from the root domain to your main site — or vice versa, depending on which version you want as canonical. This is typically a DNS and hosting configuration change, often resolved within the same day.

We also check for similar issues — missing SSL on one version, inconsistent www/non-www links across your site, and email records that might be affected by the same DNS setup.

The Audit

What we check

A full audit covers domain configuration, email deliverability, and basic website infrastructure. You get a written report — what's working, what's broken, and what we recommend fixing first.

Audit
From ₦25,000
Fixes quoted separately once issues are identified.

Domain & DNS

  • Root domain and www both resolve correctly
  • DNS records reviewed for errors or leftover entries
  • Domain expiry and renewal status checked

Email Deliverability

  • SPF record configured correctly
  • DKIM signing enabled and verified
  • DMARC policy reviewed and set appropriately

Website Infrastructure

  • SSL certificate valid on all domain variants
  • Redirects configured correctly (no loops or broken chains)
  • Site loads correctly on both www and non-www
  • Broken links/functionality checked on homepage and key pages

Performance & SEO Basics

  • Site speed tested and basic optimizations recommended
  • Mobile responsiveness checked
  • Basic SEO factors reviewed (meta tags, asset size, sitemap, robots.txt)

Security Basics

  • No exposed admin panels or default credentials
  • Domain registrar account security reviewed
  • DNS access properly restricted to authorized users
Common Questions

About Web & Domain Health

If you've never specifically tested whether yourcompany.com (without www) loads your website, or you're unsure whether your business emails land in spam, there's a good chance something here needs attention. Most businesses have at least one minor issue.

Get in touch with Firxttech
Direct Line
support@firxttech.com
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